Hi there, my name is Gavin and I am yet another member of the infamous MyVolts design team. It will always be our goal to design products that specifically meet our customers’ needs. In this blog post I hope to give you some insight into this objective, and the reasoning behind it.
We have a great team here at MyVolts that genuinely enjoys interacting with our customers. This communication is essential if we are to design specifically for our customers’ needs. With the help of our (amazing) sales team, we have access to a great database that lets us see what products our customers are buying AC adapters for, and what environments they are being used in. This allows us to (figuratively of course) get inside your home and see: what products you have; how you use those products; and what problems your particular usage scenario creates. It is by analysing specific cases, one-by-one, that we are able to solve problems, keeping the practical and emotional needs of our customers at the centre of innovation.
User experience is paramount on our list of priorities when developing a fresh product. It is human nature for people to take for granted all of the “objects” that we come into contact with on a daily basis. After all, when they do their job well they tend to blend into the background.
But sometimes the experience can still stop us in our tracks and actually make us sit up and take note. Product experiences such as opening an Apple iPhone package is not one that you instantly forget. Or for the engineer-types among us, something like the slow, smooth action of a cd deck can leave us feeling good about using a mere “object”! It is attention to details like this that can make a good product great.
We know a bit about design, but we don’t pretend to know it all. And one of the best places to look for inspiration is in the products that have preceded us. Textures, colours and physical features are a great starting point for product development. We always gather as much inspiration as possible before the alchemy begins.
One of the most powerful tools we have compiled to date on our website is the PowerWiki (http://myvolts.co.uk/page.php?xPage=MyVolts_Powerwiki) . Our team has been in the business of selling power supplies over the internet for ten years. In that time, we have compiled an invaluable database of 16,000+ products, and we know every single thing there is to know about delivering power to all these DC devices. In other words, our passion is power!
You can choose your power supply with confidence from our extensive database of household devices. You can also work out how much juice your devices are consuming, and how much it is costing you based on your own habits.
My favourite tool is the easy-to-use dropdown menu that helps you choose which product suits your device. This empowers our customers to make a confident decision when buying their power supply. The design team are working to combine this database with our hardware design to make a great all-round user experience from the moment you purchase your power supply to the moment the product reaches the end of its life!
If you have particular scenarios that require power, products that you love to use or even a product you would like us to make…….we would love for you to get in touch and share your ideas! Just leave a comment below-